Since 1993, DECO has assisted hospitals with a full suite of eligibility management services ensuring effective and efficient conversion of potential bad debt into cash that directly hits the hospital’s bottom line. We believe exceptional efforts produce exceptional results. Our team is driven to make the DECO Difference each day!
DECO focuses on a compassionate, empathetic patient-advocacy approach to eligibility services that not only provides hospitals with a targeted revenue flow solution for their uninsured and underinsured populations, but greatly enhances patient satisfaction.
DECO’s team of Eligibility Experts guide and mentor each patient through the complex maze of applications for federal, state or local programs. But our work doesn’t stop once the application is submitted. DECO continues to:
*follow-up on the status of the application
*answer any questions from the patient
*utilize our fleet of field reps to retrieve required documents from the patient or transport to required hearings
*if the application is denied, DECO will review and move forward with the appeals process
DECO’s notable platform of People, Processes and Technology enables us to handle a variety of patient volumes – from multi-facility health systems to small rural hospitals – yet retain a small business feel that allows us to be responsive and patient-centric. DECO can tailor our approach and processes so that we can be exceedingly responsive to the specific goals and needs of each site. DECO invests in the local communities in which we work and is extensively involved in HFMA and AAHAM chapters
DECO’s Core Values of “Living the DECO Difference”
- Diligence- comprehensively complete
- Excellence- mediocrity not accepted
- Compassion- committed to a difference
- Ownership- embrace the possibilities